Empty window after installing Illustrator

[default22xwsz8pb5ay]

hello

I installed on Mac OSX Big Sur Illustrator from the Creative Cloud application. The installation went well but when I open Illustrator I get a blank window and I can't do anything. See the attached screenshot

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

[default22xwsz8pb5ay]

I found this issue https://community.adobe.com/t5/illustrator-discussions/blank-screen-on-illustrator-on-mac-os/m-p/111...

It worked for me