Hello everyone, i had luanched Illustrator 2023 from my Adobe account and it worked for a week and then started giving me error msgs when i try to open it,errors like dvacore.dll not found, or Entry point not found,i uninstalled and re-installed the Illustator many times and it still not working.
Any one can help please? iam working on Windows 10
Thanks for reaching out. This issue has been reported in the past, and it was resolved by updating Windows. I hope the issue is resolved with gianvitulano suggestion to uninstall the app using the CC cleaner tool.
If not, I would recommend updating the Windows manually: select the Start button, and then go to Settings > Update & Security > Windows Update.
The latest version of Windows 10 is Version 22H2 with build no. 10.0.19045.2364 released on Dec 13, 2022.