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Olá,
Na minha organização tenho um usuário específico que, ao enviar o arquivo trabalhado para a impressora da rede/local, recebe a mensagem de Crash do Illustrator.
O relatório do erro está anexado a esta publicação.
Todos os pacotes Adobe estão atualizados na última versão (Creative Cloude Adobe)
Todos os drives da placa de vídeo estão atualizados
Configurações:
Windows 10 Pro
16 GB RAM
AMD FX(tm)-8300 Eight-Core Processor @ 3.315 Hz
NVIDIA GeForce GTX 1050 Ti 4GB VRAM
Hello!
I was able to solve the problem by reinstalling the printer.
Thank's for your help!
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Hello @Eduardo21955864avel ,
Sorry to hear about the problem you are facing. I hope it has been fixed by now. If not, request you to provide a few more details like:
Looking forward to hearing from you.
Thanks,
Anubhav
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Hello!
I was able to solve the problem by reinstalling the printer.
Thank's for your help!
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Glad to hear that. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.
Thanks,
Anubhav