error 2067 - can't open DXF Ai file

[SanitaP]

Hi,
I see that this is an old problem.

I have newest version .
What can be done to fix this?
Which version I should use?

[italosan]

Hi, does this problem occur with all files?

[SanitaP]

Hi @italosan 
Yes.
I changed laptot - that's why new Ai version. 
In older Ai on my previous laptop I could open those files.
Also tried to open on my private laptop where is 24.2.3 version - there I could. Only thing, that computer is very slow - I can't work there.
Not sure can I get older version...

[SanitaP]

p.s. few days ago I could open files in new version aswel - not anymore.

[Met1]

>[a] few days ago I could open files in new version as well...

in that case, you could try a prefs reset, but I wouldn't hold your breath...

[SanitaP]

@Met1 
Can You tel me how it can be done...?
Like this:
https://community.adobe.com/t5/illustrator-discussions/how-to-reset-illustrator-preferences/m-p/1060...

[Met1]

Just open in old and send to new.

from community.adobe.com/t5/illustrator-discussions/any-illustrator-v25-0-1-later-won-t-open-cad-drawings...

Anshul_Saini • Adobe Employee , Nov 27, 2021 said: This issue was fixed in v25.0.1, but it has resurfaced in the later releases.

Look for a 2023 fix... and broken in 2024... and fixed in 20...

[SanitaP]

@Met1
Not possible to work - too slow 😞

[danv13929671]

And this is why I HATE updating! This is literally what I use Illustrator for and why I pay $50 per month.  This needs to be fixed TODAY.  I cannot import any DXF files which means I cannot design. which means I dont get paid. 

[danv13929671]

@SanitaP  Try to convert you file from DXF to DWG,  its should import. It's ridiculous how the team that responsible checking these type of things failed at checking one of the most commong import files!