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Error al cargar plugin y Error desconocido CANT

New Here ,
Apr 21, 2018 Apr 21, 2018

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Hola a todos.

Al entrar esta tarde a Illustrator me ha lanzado estos errores, al pensar sería un problema de instalación lo desinstalé y re-instalé con la espera de solucionar los problemas y me han saltado exactamente los mismos, siendo el primero el de los plugins y después el error CANT. Posteriormente abre el programa pero sin dejar ninguna opción de creación de nuevo documento.

     A veces me muestra que se han actualizado pero no resuelve nada en realidad.

     Cuento con una Laptop con Windows 10 y la mas reciente versión de Illustrator.

     De ante mano, gracias.

Plugins.jpgError.jpgActualizado.jpg

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Adobe
Community Expert ,
Apr 22, 2018 Apr 22, 2018

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Have you run the Adobe Cleaner tool?

And then maybe deleted the OOBE folder?

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

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New Here ,
Apr 24, 2018 Apr 24, 2018

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It doesn't work erasing the content of the folder.

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New Here ,
Apr 24, 2018 Apr 24, 2018

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Tengo exactamente el mismo problema, en un equipo nuevo con Windows 10, 64 bits, 32GB RAM

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New Here ,
Aug 07, 2018 Aug 07, 2018

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Hola! Tengo el mismo problema, ¿Pudiste solucionarlo?

Gracias

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Community Expert ,
Aug 08, 2018 Aug 08, 2018

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Try and uninstall, run the Adobe Cleaner tool, then re-install.

Use the Creative Cloud Cleaner Tool to solve installation problems

If that doesn't help, please contact Customer Care:

Contact Customer Care

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New Here ,
Feb 06, 2020 Feb 06, 2020

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