Error al exportar las imagenes de illustrator y al colocar en las mesas de trabajo

[Bubbly_Glow0D44]

[Anubhav M]

Hello @Bubbly_Glow0D44,

Would you mind sharing more details, like the OS/Illustrator version, and a link to a sample file along with a small screen recording of your workflow, so I can better assist you?

Looking forward to hearing from you.
Anubhav

[Bubbly_Glow0D44]

I have Illustrator 2025, the latest version. When importing images from my computer, they become corrupted and the files become damaged. When exporting as a PNG or JPG, the file looks like the shared image.

[Anubhav M]

Hello @Bubbly_Glow0D44,

Thanks for confirming. Could you try running Illustrator under a different administrator account (macOS) and checking if it helps? Also, if you're using an external monitor, try disconnecting it or switch to a different connection port/wire and share your observations.

Additionally, a screen recording of your entire workflow, along with the system report (https://adobe.ly/4iq0PhB) could help me check this further with the product team.

Looking forward to hearing from you.
Anubhav