Error al insertar una foto a illustrator

New Here ,
Jun 10, 2022 Jun 10, 2022

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Hola, al insertar una imagen a ilustrador me aparece un error (me pasa con todas las imágenes): no es posible leer el archivo. Me ayudan por favor. Instalé de nuevo el programa y no funciona

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Adobe Employee , Jun 14, 2022 Jun 14, 2022
Hi @Franco248161647wyx, Sorry to hear about that. In addition to Mike's suggestion, please open the image file in Photoshop, export it as PNG, and then place/ open it in Illustrator. I hope that helps! Regards, Anshul Saini

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Adobe Community Professional ,
Jun 10, 2022 Jun 10, 2022

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Can you tell us how you insert the image (are you doing a File>Place and is it embedded or linked? What kind of image are you using? Need a little more information to help you.

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Adobe Community Professional ,
Jun 10, 2022 Jun 10, 2022

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What is the error you are receiving? What are the specification and file format of the image? Try .PSD format 8 bit.

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Adobe Community Professional ,
Jun 10, 2022 Jun 10, 2022

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Hola. ¿Qué formato de imágenes estás tratando de importar? ¿Cómo estás tratando de importar esas imágenes?

 

Marlon Ceballos.

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hi @Franco248161647wyx,

 

Sorry to hear about that. In addition to Mike's suggestion, please open the image file in Photoshop, export it as PNG, and then place/ open it in Illustrator.

 

I hope that helps!

 

Regards,

Anshul Saini

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