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Hello guys! I'm Tei from thailand.
i want to downgrade Illustrator[Creative Cloud] version from 26.0.1 to 25.0.1
can you recommend me please!
Because it shows error code 2067 when I open the ".DXF" file.
But befor update to version 26.0.1 it works.
[ Previously it was version 25.0.1, it works. ]
Thank you for support.
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Hi there,
Sorry about the trouble. I would request you to share a few more details like:
We are here to help. We just need more information.
Thanks & Regards,
Anshul Saini
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Hi Anshul Saini,
Thank you for reply!
- OS and version of Illustrator
Windows 10Pro X64 and Illustrator 2022 V.26.0.1
- Is the issue related to a specific document?
Yes, It a specific document.
- Where are the DXF files saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
location file on the HDD Computer
- Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
Not update antivirus, but i have a uptodate Version Illustrator 2021 V.25.0.1 to Illustrator 2022 V.26.0.1 . after update i cannot open
.DXF file
Please see link file as detail below
https://shared-assets.adobe.com/link/262cca1a-7308-4e08-6af2-1518b27849b2
Thank you for support Mr.Anshul Saini
from Tei
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Thanks for sharing the file. I checked the file and also got the same error when I opened the file in v26.0.1 and v25.4.2. But it did open in the v24.3.2, and there was one font missing.
So I have saved the file as .Ai (https://shared-assets.adobe.com/link/c4489c8c-f055-4be5-5fef-fdfc97574646), you should be able to open it in v26.0.1 and export it as .DXF file. I hope it helps!
Regards,
Anshul Saini
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Thank you for support Anshul Saini,
do you have a plugin? because it cannot be downgrade to v25.0.1
It have a Other version up to 25.4.2 / 26.0 / 26.0.1
Thank you for support from Thailand
Ittipon Phaksadee
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I am afraid, @Beer5C1F, I don't have a Plugin, and there is no way to install an older version than 25.4.2 from the Creative Cloud app. I would like to know if the Ai file shared with you is opening at your end. If yes, are you able to export it to DXF and open it up?
Regards,
Anshul Saini
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Hello Anshul Saini,
Okay Thank you for support. I want to Export from .dxf to .ai [.dxf file it export from patterncut software from bussiness it's me ]
I fixed it by installing the cs6 version to export and running it in the current version.
Thank you.
Ittipon Phaksadee(Tei)
From Thailand.