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Error desconocido al intentar guardar archivos

New Here ,
Sep 26, 2022 Sep 26, 2022

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Cuando quiero guardar los archivos en .ai o exportarlos en .pdf incluso a veces en png o jpg sale error y no me permite hacerlo. Tampoco me deja crear contornos en los textos. 

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Community Expert ,
Sep 26, 2022 Sep 26, 2022

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Without any specific info about your documents, the images used, save locations, your system and so on we can't realyl say much. It sounds to me like you bumped into that old issue with placed images not being used correctly, but with so little info it's really near impossible to say what's going on.

 

Mylenium

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Adobe Employee ,
Sep 26, 2022 Sep 26, 2022

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Hello @Virginia26297707ou7u,

 

Sorry to hear about this experience. As suggested by Mylenium, it would help if you could share a screen recording/screenshot of the problem and the exact version of the OS and Illustrator installed on your computer so we can investigate this further.

 

Also, kindly check if Illustrator behaves this way with other files as well. If it does, kindly move your files to a location on the internal drive like the desktop and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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