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Error Editing Logo for my website

New Here ,
Aug 04, 2022 Aug 04, 2022

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When i open the illustator app on my pc and make a logo it run quite slowly and some time it crashes again and again aur when i put logo on my Toto Position (link removed by moderator) website it automatically converty into blurred screen 
How to solved the issue ?

TOPICS
Bug , Draw and design , How to , Import and export , Performance , Print and publish

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correct answers 1 Correct answer

Adobe Employee , Aug 10, 2022 Aug 10, 2022

Hello @michal2551753855bx,

 

Sorry to hear about the crashing. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

 

Also,

...

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hello @michal2551753855bx,

 

Sorry to hear about the crashing. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

 

Also, kindly try the suggestions shared in this community post for help with the blurry logo and check if it helps: https://community.adobe.com/t5/illustrator-discussions/blurred-logo-on-the-website/td-p/10298556.

 

Looking forward to hearing from you.

 

Thanks,
Anubhav

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Guide ,
Aug 10, 2022 Aug 10, 2022

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Did you just update/install? Seems like a lot of issues with latest released update.

Are you previewing the logo before you upload, in what format is it?

When you say "it automatically convert into blurred screen" - what's doing the conversion, your website? That's an issue you need to take up with the host.

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