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ERROR grave en degradados

New Here ,
Jan 25, 2024 Jan 25, 2024

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Al rotar una imagen vectorial con un degradado en su interior rota todo menos el degradado si se hace automático. Cuando se hace manualmente no. ¿Cómo se hace para que en automático rote correctamente sin tener que rasterizar la imagen y perde que sea editable? (ver imagen adjunta) Gracias

 

ErrorDegradados.png

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Bug , Feature request

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Adobe
Community Expert ,
Jan 26, 2024 Jan 26, 2024

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Is it a freeform gradient?

Does it help if you group it before rotating?

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Yes, the gradient is the freeform. The 3rd option.
It's all grouped together

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hello @Victor34750799nil6,

 

Thank you for providing additional information. To better assist you, could you please share a screenshot of your Layers panel? Additionally, if possible, sharing the file itself would allow us to inspect the issue more closely and provide you with a more accurate solution.

 

Looking forward to helping you resolve the gradient rotation issue!

 

Best,

Anshul Saini

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New Here ,
Jan 29, 2024 Jan 29, 2024

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What pannel need see? I work with a lot of open pannels

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Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

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Thanks for getting back. To investigate the issue you're facing with gradients not rotating correctly, please share the screenshot of the "Layers" panel in Illustrator. Please ensure that all the relevant subgroups and layers are expanded and selected in the Layers panel, particularly the ones associated with the gradients you are trying to rotate.

 

Additionally, to better understand the problem, if possible, please share the Illustrator file. You can upload the file to a cloud storage service (Google Drive, Dropbox, etc.) and provide the download link here. This will help us analyze the structure of your document and identify any potential causes for the issue.

 

Once you've shared the necessary information, I'll do my best to assist you further. Thank you!

 

Best,

Anshul Saini

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New Here ,
Jan 30, 2024 Jan 30, 2024

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Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

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Thank you for providing the file, Victor34750799nil6.

 

I've received the file and the attached image. I'll review the Layers panel and the document structure to understand the issue with the Freeform gradients not rotating correctly. I'll also check if there are any potential solutions or workarounds.

 

I appreciate your patience, and I'll get back to you once I have more information or potential solutions.

 

Thank you for your cooperation!

 

Best,

Anshul Saini

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New Here ,
Jan 30, 2024 Jan 30, 2024

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U r wellcome
The Audience is Listening 😉

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Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

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Thank you for your patience and understanding, @Victor34750799nil6. I've checked with the team, and it appears to be a known issue with Freeform gradients. While attempts have been made in the past to address transformations in specific cases, not all scenarios have been resolved.

 

I've escalated this matter to the product team, and they are looking into it. To stay updated on the progress, I recommend upvoting the corresponding issue on our UserVoice platform: Freeform Gradient Issue.

 

Feel free to add your comment on the UserVoice page as well. Your feedback is valuable and helps us prioritize and address these issues more effectively.

 

Thank you for your patience and continued support. If you have any more questions or concerns, please feel free to let me know.

 

Best,

Anshul Saini

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