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Help!!!
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Hi there,
Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Do you see this error while opening a specific file or all?
Are you working on files saved on a network drive? If yes, you may try saving file on the local drive & then try to work on it. Let us know if it helps.
Looking forward to your response.
Regards,
Ashutosh
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Thanks! my app version is Adobe illustrator 2021 v25.4.1 in windows 10. this error happens while opening a specific file.
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Can we assume the file isn't locked or in use by another app?
Did you try a computer restart?