Error loading plugin while launching Illustrator 25.2.3 on Windows 10

[Cerojaz]

Hello community, good afternoon;
I installed the app from Adobe Creative Cloud, everything normal.
when I try to start Illustrator 2021, I get the following error
Error loading plugins.Dxf Dwg File Format.aip

{Renamed by MOD}

[Anshul_Saini]

Hello there,

I am sorry to hear about your experience. I would request you to share some more information like:

• OS and version of Illustrator
• Are you using any third-party plugin?
• Are you working on M1/Apple silicon machine?

This information would help us assist you accordingly. Looking forward to your response.

Additionally, you may try the suggestions given in this help article. Let us know if this helps.

Thanks,
Anshul Saini

[Cerojaz]

hello:

*OS and version of Illustrator*

W10 and Illustrator version 25.2.3



*Are you using any third-party plugin?*

I am unfamiliar with the term, I hav recently started using illustrator.

I just dowloaded the Adobe Criative Cloud app, and within it I did the
Adobe Illustrator installation procedure.



*Are you working on M1/Apple silicon machine?*

No, I'm working on an Acer Nitro 5

.................

I tried to perform the procedure in the article, but the mentioned
application does not appear (Microsoft Visual C++ Redistributable
(2012-2017) print attachmet of the versions that appear.

I don't know if you can see it, this machine came with Linux OS (Endless) I
performed a format an installed W10.

[Ashutosh_Mishra]

Hi there,

Thank you for sharing the information. I'd recommend using Creative Cloud cleaner tool to remove the existing Adobe app installation & reinstall once done. Let us know if it helps.

Regards,

Ashutosh

[Rodrigo26356249yfmu]

Hi, same problem on a mac Dxf Dwg File Format.aip error, no third party plugins,  Illustrator version 25.2.3 for mac OS latest mojave. your solution is not working and my work has been compromised by this plug in failure. Please do something!!!!

[kevin stohlmeyer]

@Rodrigo26356249yfmu I replied to your previous post - try resetting your prefs or adding AI to the Apple Security Full Disk Access system pref.

[Anubhav Majumder]

Hello @Rodrigo26356249yfmu,

Sorry to hear about this experience. I hope the suggestions shared by Kevin helped resolve the problem. If not, kindly try updating Illustrator to the latest version and running Illustrator under the root user account and check if it helps.

Looking forward to your response.

Thanks,

Anubhav