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Hello there,
I am sorry to hear about your experience. I would request you to share some more information like:
This information would help us assist you accordingly. Looking forward to your response.
Additionally, you may try the suggestions given in this help article. Let us know if this helps.
Thanks,
Anshul Saini
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Hi there,
Thank you for sharing the information. I'd recommend using Creative Cloud cleaner tool to remove the existing Adobe app installation & reinstall once done. Let us know if it helps.
Regards,
Ashutosh
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Hi, same problem on a mac Dxf Dwg File Format.aip error, no third party plugins, Illustrator version 25.2.3 for mac OS latest mojave. your solution is not working and my work has been compromised by this plug in failure. Please do something!!!!
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@Rodrigo26356249yfmu I replied to your previous post - try resetting your prefs or adding AI to the Apple Security Full Disk Access system pref.
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Hello @Rodrigo26356249yfmu,
Sorry to hear about this experience. I hope the suggestions shared by Kevin helped resolve the problem. If not, kindly try updating Illustrator to the latest version and running Illustrator under the root user account and check if it helps.
Looking forward to your response.
Thanks,
Anubhav