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Error loading plugins/ Missing Plugins while launching Illustrator on Windows machine.

Community Beginner ,
May 21, 2020 May 21, 2020

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Hello,

I've updated to  version 24.12 of CC Illustrator and am receiving a plugin error message (pictured below) when I launch the app. When I click OK and enter the app, my tool menu is missing. If someone can assist me in addressing this issue it would be appreciate. Thanks!

 

SarahWoren1980_0-1590090304027.png

 

{Renamed by MOD}

 

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correct answers 2 Correct answers

Adobe Employee , May 26, 2020 May 26, 2020

Hi All,

 

This has been reported by a few other users as well. Please try the steps shared on this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.

 

If you need help following these steps, please take look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24-1-2/m-p/11153043#M178050)

 

Regards,

Srishti

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Adobe Employee , Jan 05, 2022 Jan 05, 2022

Hi there,


We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.


Please feel free to reach out if you still need assistance. We'd be happy to help.


Thanks & Regards,
Anshul Saini

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replies 147 Replies 147
Community Expert ,
Jun 04, 2018 Jun 04, 2018

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Please contact Customer Care.

Contact Customer Care

You need to be logged in and then at the bottom of the page there should be a chat option.

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Community Beginner ,
Jun 04, 2018 Jun 04, 2018

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Thank you, Monika... I have tried so many times to contact the people ( 800-833-6687 ) on this number. but it's always switched off.

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Community Expert ,
Jun 05, 2018 Jun 05, 2018

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Contact them via the web form.

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Community Beginner ,
Jun 09, 2018 Jun 09, 2018

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Hello Monia Gause.

I have prepared the video for the Plugin loading issue in Illustrator 2018. Please click on below link and share this with your groups.

How to fix illustrator plugin loading error 2018 | Adobe Creative Cloud | - YouTube

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Community Expert ,
Jun 10, 2018 Jun 10, 2018

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Thank you for the added details.

I'm glad that your issue could be solved.

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New Here ,
Jun 11, 2018 Jun 11, 2018

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Thanks a lot I have solve with your video!!!

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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#naccio8s  nice to hear that my video helped you, please follow me on youtube.  subscribe to my channel  www.youtube.com/iambala. You will get more videos to solve your issues in adobe cc.

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Community Beginner ,
Jun 07, 2018 Jun 07, 2018

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Yes I did contact the team adobe I got the solution... thank you for your suggestion. Now my Illustrator working fine. i am preparing a video on the process step by step.. it may help someone like me.

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Adobe Employee ,
Jan 05, 2022 Jan 05, 2022

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Hi there,


We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.


Please feel free to reach out if you still need assistance. We'd be happy to help.


Thanks & Regards,
Anshul Saini

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New Here ,
Aug 10, 2021 Aug 10, 2021

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Today after working in Illustrator it randomly stopped working with the following load error.  Any suggestions on how to fix this?  I tried restarting and re-installing but still the same issue:
Screenshot 2021-08-10 03.13.15.pngScreenshot 2021-08-10 03.21.41.png

 

 

{Renamed by MOD}

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Community Expert ,
Aug 10, 2021 Aug 10, 2021

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Have a look at the following article and see if it helps

https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html

-Manan

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021

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Hi there,

 

Sorry to hear about this trouble you are facing. This issue has been reported by a few other users as well in the past. Could you please share the OS and version of Illustrator?


The article link shared by @Manan Joshi is correct to troubleshoot this issue. However, if you need help following the steps mentioned in that help article, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...).


If you still need assistance feel free to reach out. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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New Here ,
Aug 01, 2021 Aug 01, 2021

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20210801_122553.jpg

 

{Renamed by MOD}

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Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

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Hi there,

 

Sorry about the trouble you are facing. This issue has been reported by a few other users as well in the past. Could you please share the OS and version of Illustrator?

I would suggest you to please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes. Also, if you need help following the steps mentioned in the help article shared, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...).

 

Thanks & Regards,

Anshul Saini

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New Here ,
Jul 27, 2021 Jul 27, 2021

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problem with loading and when I uninstall and re install I am unable to go to defaul apps for example and add EPS to open in Illustrator.  errors are:  
Error loading plugins: AIRobinClient.aip
AppBarControls.aip
Experimentation.aip
OnBoarding.aip

SmartExportUI.aip
TaskManagerUK.aip

VulcanService.aip

svgFileFormatUI.aip

Can anyone help? 

 

{Renamed by MOD}

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New Here ,
Jul 27, 2021 Jul 27, 2021

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apologies - meant to say just cant use illustrator - wont open? any ideas following on from above?

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LEGEND ,
Jul 27, 2021 Jul 27, 2021

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What version of Illustrator did you install, and what is your system version?

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New Here ,
Jul 27, 2021 Jul 27, 2021

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Hi there - so it was illustrator 2021 - 25.4
System is windows 10 pro

 

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

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Did you run the Adobe Cleanrer Tool between uninstall and re-install?

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New Here ,
Jul 27, 2021 Jul 27, 2021

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No I didnt! oh.  ok do you know where I find that to run it?

 

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

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Adobe Employee ,
Jul 28, 2021 Jul 28, 2021

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Hi Carol,

 

Sorry about this trouble. Please try the steps shared on this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.

 

If you need help following these steps, please take look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...)

 

Regards,

Srishti

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Hello, I have a problem opening the program, I get a window of "error loading plugin" I have the same problem with "creative cloud desktop" help, what should I do?

 

 

{Renamed by MOD} 

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Community Expert ,
Aug 02, 2021 Aug 02, 2021

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Hi @carla_3333,

See the following article if it helps

https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html

-Manan

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Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

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Hi there,

 

Sorry about the trouble you are facing. This issue has been reported by a few other users as well. Could you please share the OS and version of Illustrator?


The article link shared by @Manan Joshi is correct to troubleshoot this issue. However, if you need help following the steps mentioned in that help article, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...) and let us know how it goes.

 

Thanks & Regards,

Anshul Saini

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