error occurred while processing the appearance of an object

New Here ,
Jan 23, 2022 Jan 23, 2022

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I can not use the new " 3d and material", it's alway "error occurred while processing the appearance of an object", somebody told me to rasterise the object but it can't move or doing anything. please help :'(((

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Adobe Community Professional ,
Jan 23, 2022 Jan 23, 2022

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Is your computer inside the system requirements? Are drivers for graphics card up to date?

Could you give more information on your computer setup, including RAM, GPU and free disk space. 

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