Error "The Dimension of this page are out of range"

[_Corey_Kristensen_]

Please help me with this error i continue to get while attempting to save my work in Illustrator CS3

"Acrobat PDF Format is having difficulties. The dimension of this page are out of range"

The original artwork was massive so i figured it could have been because of the size. I scaled the artwork down by 70% but got the same message. I then created a new document which was A3 in size, I copied the artwork over to the new A3 doc in a single layer but the error still continues.

I have never seen this kind of error before and i cannot work out how to solve the issue - I need to save this work!

Please help

[NinaTankardina · Accepted solution]

Solved by creating a file new, copying the content from the previous file and save this new one as pdf. If it was a tiny artboards issue, it could have been simple though, but there weren`t any))

[Jacqueline26304647khx8]

My quick hack for this:

1. Close your file

2. Right click on the file thumbnail

3. Open with Acrobat Reader (or any PDF reader)

4. Save as - (save your new PDF file)

[toml23057805 · Accepted solution]

Hi- THE fix for this issue:

Save as

In the dialogue box, uncheck "Create PDF compatible file"

Save should now save with no error message. Works 100% of the time for me.

[Brenda27786182b42q]

Where is the SAVE AS and teh dialogue box - uncheck - "Create PDF compatible file" - I can't find it anywhere and have looked through everything?????????????????????????????????????????????????

[Monika Gause]

Where is the SAVE AS and teh dialogue box - uncheck - "Create PDF compatible file" - I can't find it anywhere and have looked through everything?????????????????????????????????????????????????

By @Brenda27786182b42q

File > Save as doesn't exist?

The "Create PDF compatible file" is in the second dialogbox. In the first one you enter the name and location. Then click OK, then set the options in the 2nd one

[Brenda27786182b42q]

I do not have anything that says "Create PDF Compatible File" in the second dialog box - I have looked through absolutely everything tab, etc. and there is nothing that says that either!!!!!!

[toml23057805]

When you save a new AI file, after you choose your save location and name your file, you get this dialogue box. Uncheck the area in Red

[cid:image002.png@01D91F64.6E7DA920]

Tom Lewandowski
Graphic Designer
[A picture containing logo Description automatically generated]
Prairie State Gaming
Office: 630.870.3414
tom.lewandowski@pennentertainment.com

Confidentiality Notice: This email and all attachments may be confidential information and are intended solely for the individual or entity named in the email address. If you receive this email in error or if it is improperly forwarded to you, please notify the sender immediately by reply email, and delete/destroy the original and all copies, including any attachments. Any unauthorized review, use, disclosure, reproduction, or distribution in part or in whole, is strictly prohibited and may be unlawful.

[Brenda27786182b42q]

Got it - I finally found it - BUT it still doens't work - I still get the same error message when I uncheck that box!!!!!

[Brenda27786182b42q]

When trying to save it as a PDF - I can save it as an AI - but it still says "the page dimensions, etc." statement

I need to save it as a PDF - how do I not get this message?????

[Monika Gause]

Got it - I finally found it - BUT it still doens't work - I still get the same error message when I uncheck that box!!!!!

By @Brenda27786182b42q

Which version of Illustrator is it?

Which system exactly?

Which error message exactly? (nobody will read 3 pages of this thread, so please do just post a screenshot of that message)

Exactly where are you saving your files?

[Monika Gause]

t see this, then please show us a screenshot of what you see:

Also: this is a public forum. Unless people are marked staff they are just normal users like you. There's no need to type an excessive amount of punctuation marks.

[Brenda27786182b42q]

Got it but I still get the message - this is so frustrating that Illustrator has this issue - I can't even do a file at 204" wide

[Brenda27786182b42q]

it seems I used to be able to at least do it at 227"or 228"  wide - now it's different

[Larry G. Schneider]

Can you try to make the file under 200" square and then try saving? 

[Brenda27786182b42q]

yes it does work then - but I need it to be 204" wide as a PDF

[Larry G. Schneider]

Sorry but are right at the limit of PDF capabilities. You may have to specify the printing at 102%.

[Anubhav Majumder]

Hello @Brenda27786182b42q,

Thanks for reaching out. I hope the suggestions shared by Larry and Monika helped resolve the problem. If not, kindly try this and check if it helps:

• Save your work as an Ai file.
• Open the Ai file in Adobe Acrobat and resave it as a PDF.
  
  

Looking forward to your response.

Thanks,
Anubhav

[vmagic118 · Accepted solution]

Just in case nothing here worked, I was trying to save a pdf out of Illustrator, I kept getting page out of range. could not figure what it was. Well turns out to be a stray artbox that I did not see that was causing it. I got rid of the stray artbox and everything went back to normal.

[brenth94186583]

Solution:  Create a NEW Document in Illustrator and NEW Art board 2x larger than you need.   EXAMPLE 5500 mm are need make the 11000 mm.    Then create a new Art board at change it to the correct size you desire.   Delete the other art board.   

Add Artwork. Save as PDF.  Problem Solved

You will notice the background Canvas area is at the 11000 mm size.  

[brenth94186583 · Accepted solution]

UPDATE  do not delete the large artboard or the canvas will shrink again.  Just  change you page range when you save as a PDF

Solution:  Create a NEW Document in Illustrator and NEW Art board 2x larger than you need.   EXAMPLE 5500 mm are need make the 11000 mm.    Then create a new Art board at change it to the correct size you desire.   

Add Artwork. Save as PDF.  Problem Solved

You will notice the background Canvas area is at the 11000 mm size.  

[Sean35952468kd1w]

maximize the size of the artboard to maxamize the canvas size when createing the document. once thats done change your artboard size this allows you to have enough space from the canvas allowing it to save.