Erros nesses plugins vectorizeau.aip illustrator 27

[marcos26817012vzbp]

Atualizei para versão 27 do illustrator e agora esta dando erro nesses plugin 3d.aip geometry3d.aip geometry3dDUI.aip vectorizeUI.aip ele roda o diagnostico pede pra reiniciar e volta o mesmo problema, alguem ja passou por isso? Obrigado

[Monika Gause]

Which system is it?

You might perhaps need to reinstall. But make sure to run the Adobe Cleaner tool in-between uninstall and reinstall. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

[marcos26817012vzbp]

Ola Fiz a o procedimento e continua a mesma coisa, nossa que raiva disso... acho que vou ter que fazer uma instalacao nova do windows.

[Monika Gause]

Before you do, maybe you could contact customer care. They can log into your system and check it out: https://helpx.adobe.com/contact.html