Expand stroke outline not working

[JackSprat5FBC]

I'm on the latest v26.5. Any others with same problem? It's a rather large file. When I outline a shape and try to expand it, the results are hit and miss. Sometimes it's working and sometimes it is not. Exact same steps taken.

[Anshul_Saini · Accepted solution]

Hi Jack,

Sorry to hear about the trouble you are facing. Would you mind trying resetting the Illustrator preferences (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and checking if that makes any difference?

If it doesn't, would you mind sharing a small video demonstrating the issue along with a download link to a sample file?

I will be looking forward to your response.

Regards,
Anshul Saini

[JackSprat5FBC]

Seems to have helped, at least for the time being. If it persists going forward, I'll video and come back here. Thanks.

[Anshul_Saini]

Glad to hear that. Please feel free to reach out if you need further assistance. We'd be happy to help.

Regards,

Anshul Saini