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Yesterday I saved my file (80 mb). Today I can't open it, 2 errors: first one suggests me to send the file to file@adobe.com - I dont know will they help. and the second one says expected dict object. please help- the crashed file was a semester project.
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Same problem, a big school project and the same issues than yours.... need help
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Did you save the file as a PDF? Do you still have the AI file?
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I'm facing the same issue. I saved it as an Ai file itself, but I'm still getting the same error
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Hello @Basil255013353q5o,
We are sorry to hear about this. There is a high probability that the file is not recoverable now. However, you may upload it to CC, Dropbox, Google Drive, or any similar service and share the download link here or via DM. I must also inform you that file recovery can't be generated with 100% success. We'll surely try our best.
Looking forward to your response.
Thanks,
Anubhav
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Thank for the replying @Anubhav M . I have sent you a DM of the drive link to the file.
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Hello @Basil255013353q5o,
Thanks for sharing the file. I'm sorry to inform you that the file could not be recovered. I could get a preview of the file, which I shared via DM.
I would request you try and save multiple copies of an active project to prevent such issues in the future.
Regards.
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I'm facing the same issue with my AI file, and it's an important university assignment that I spent 2 weeks one and now I can't open the file nor convert it to PDF.