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Export Bug

New Here ,
Feb 20, 2025 Feb 20, 2025

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Hi there!

 

Just wanted to bring up that I'm experiencing an export issue. 

 

Long story short, on an artboard with the images linked as a .psd (dropshadow on the psd file), the exported image of the products exports at 72dpi with a smooth edge. 

 

On a different artboard (export settings exactly the same), however the same image has a dropshadow added WITHIN illustrator and is exporting with a jagged edge.

 

Why is this so? Please help!

TOPICS
Bug , Import and export , Performance

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Adobe
Community Expert ,
Feb 20, 2025 Feb 20, 2025

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What are your Document Raster Effects Resolution Settings in Illustrator?

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New Here ,
Feb 20, 2025 Feb 20, 2025

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My document Raster Effects Resolution settings are set at 300dpi! 

 

What's weird is when I export the artboard as a "Save For Web" way, the image exports smoothly (regardless if there's an effect from illustrator applied to the .psd file). However any other way it exports jagged. 

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Community Expert ,
Feb 20, 2025 Feb 20, 2025

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LATEST

What are your export settings? File format and anti-aliasing?

Do you use Export As or Export for Screens?

Are the images rotated (there are problems with that)?

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