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Exportando JPG vazio

New Here ,
Apr 13, 2025 Apr 13, 2025

Ola, estou tebdo problema ao exportar alguns arquivos em JPG, eles estāo salvando vazio. Sāo imagens do memo arquivos e alguns salvam normal e outros nāo. Nunca me aconteceu isso e nao esrou sabendo o que pode ser. Ja fechei o programa, a reininciei tudo e nada.

 

Algume consegue me ajudar?

TOPICS
Experiment , Feature request , How-to , Import and export , Performance
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Adobe
Adobe Employee ,
Apr 14, 2025 Apr 14, 2025

Hello @Evilem3530310844oh,

Could you share more details, like the version of the OS/Illustrator installed, screenshots of the export settings used, and if this happens with all files or when exporting to a specific folder location, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Apr 14, 2025 Apr 14, 2025

Muito obrigada por tentar me ajudar. illustrator 2025, atualizaçāo 29.4.

 

Depois de muito fuçar, eu percebi que sao arquivos que contem objetos com opacidade menor que 100%, feito em - repetir-grade.

 

Sao arquivos que ja havia salvado antes sem problemas nenhum e agora fui tentar mexer nas cores e foi quando comecei a ter esse problema. Se expandir a grade de repetiçāo salva, porem antes salvava sem fazer isso. Segue alguns prints, me desculpa meu programa esta em português IMG_1632.jpegIMG_1631.jpegIMG_1630.jpegIMG_1629.jpeg

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Adobe Employee ,
Apr 15, 2025 Apr 15, 2025
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Hello @Evilem3530310844oh,

Thanks for confirming. Could you share the sample AI and JPEG files after uploading them to a file-sharing service, like Google Drive/Dropbox/etc., so I can check them on my end?

Note: While sharing the file, kindly make the link public and enable the option to Save a Copy / Download (if any).

Looking forward to hearing from you.

 

Anubhav

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