exporting a billboard size

[Nechama2178231922lg]

i need to export a jpg 1504 x416 artboard  at 72 pppi . illustrator will not allow me to export!! i can even try my quality to level 1 it will still say that jpg cannot export at that resolution. it will not allow to even export any resolution! please help!

[Anubhav Majumder]

Hello @Nechama2178231922lg,

Sorry to hear about this experience. Would you mind sharing some information, like the location of the folder where you are trying to export your files and the exact error message you get?

Kindly include some more details, like the exact version of the OS and Illustrator installed on your computer and a screen recording of the problem so that we can investigate this further.

Looking forward to your response.

Thanks,

Anubhav

[Larry G. Schneider]

What is the unit for the described (1504)? Pixels, mm, cm, inches? Makes a difference.