Exporting as a file with white lettering as a JPEG

[5PointCU]

When I am working in Illustrator I have a logo I am needing to save with white and red lettering, each time I have saved this as a PNG or PDF I have no issues previewing the text, but when I try to save it as a High Resolution JPEG, I cannot see my white lettering at all, how do I fix this or how should I be setting up my workspace? 

Thank you! 

[Creamer Training]

JPEG does not support transparency. Is it possible the white type is against a white background?

[5PointCU]

I currently do have it on a white background and have also tried removing the background in photoshop. 

[Monika Gause]

Well, simply don't use JPEG for this.

[Creamer Training]

If you use the legacy Save for Web export, you can change the background color from the default white. I didn't see any way to change the BG color using the newer methods, but I might have missed it.

[William248648381w0a]

Behind the lettering, you should use the background. For example, If you want to make white letters logo place "Black Background" behind the text by using the rectangle tool. In some cases, if you use any background, Its size can be distorted when uploaded on the site. I suggest using a colored logo in png format as I did here (link removed by moderator) It will be best without pixelated or transparency issues. Thanks

[Monika Gause]

That link doesn't contain anything useful. It's just spam.