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Extra bit appears when joining objects

New Here ,
Aug 09, 2022 Aug 09, 2022

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Hi,

Really hoping someone can help because this is driving me up the wall. 

Whenever i join these 2 objects an extra little bit appears that is not part of the shape.

Screenshot 2022-08-09 at 09.49.40.pngScreenshot 2022-08-09 at 09.49.53.png

It doesn't matter if I use shape builder or pathfinder, I get the same result. I have also gone through path>join to make sure they are complete shapes. I can't erase it either because its not part of the shape.

 

I have restarted Illustrator completely, updated it and tried copy and pasting the objects into a new document and it still happens. 

 

Please help me.

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Bug , How to , Tools

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correct answers 2 Correct answers

Community Expert , Aug 09, 2022 Aug 09, 2022

Please try pressing cmd/ctrl+E or go to View menu > View using CPU and see if that makes the shapes appear correctly. There seems to be a game of Leapfrog that goes on as Adobe Illustrator, operating systems, and graphics cards try to improve yet manage to leave each other behind. Or something like that.

 

Peter

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Adobe Employee , Aug 16, 2022 Aug 16, 2022

Hi @H.Mac,

 

We are sorry for the trouble. This is expected behaviour on the CPU view. The CPU view shows correct output, whereas the GPU view is used for performance and real-time drawing, which can sometimes show incorrect output on a higher zoom level. You can quickly switch between GPU & CPU view using the ctrl/cmd + e shortcut. You will not see this abnormality in the exported file or while printing if it is showing up correctly in the CPU view.

 

I hope that clarifies!

 

Regards,

Anshul Sa

...

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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Please try pressing cmd/ctrl+E or go to View menu > View using CPU and see if that makes the shapes appear correctly. There seems to be a game of Leapfrog that goes on as Adobe Illustrator, operating systems, and graphics cards try to improve yet manage to leave each other behind. Or something like that.

 

Peter

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New Here ,
Aug 16, 2022 Aug 16, 2022

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Thanks, that did fix it however then the whole document becomes slow. 

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Hi @H.Mac,

 

We are sorry for the trouble. This is expected behaviour on the CPU view. The CPU view shows correct output, whereas the GPU view is used for performance and real-time drawing, which can sometimes show incorrect output on a higher zoom level. You can quickly switch between GPU & CPU view using the ctrl/cmd + e shortcut. You will not see this abnormality in the exported file or while printing if it is showing up correctly in the CPU view.

 

I hope that clarifies!

 

Regards,

Anshul Saini

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