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Extrude & Bevel issues

Explorer ,
Jul 12, 2022 Jul 12, 2022

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Hey All.

 

I'm using Illustrator CC (version 26.3.1) and noticed Extrude & Bevel is not working properly.

 

Let's say I draw a square and go to Extrude & Bevel.  Once there, I apply my depth at say .6944" and the preview shows about 6 boxes - not the one box I drew.  It also runs very slow!  Is this an issue with the new update?

 

Image attached.

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correct answers 1 Correct answer

Adobe Employee , Jul 13, 2022 Jul 13, 2022

Hi @Yeah No,

 

We're sorry for the trouble. We have already logged a bugged with the product team a couple of weeks ago, and they are currently investigating this issue.

 

Would you mind confirming if this is happening if you are doing it on a small size rectangle on a small artboard? On my end, this was happening if I applied to extrude and bevel on large size rectangle or scaled the small-sized rectangle.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

#Marking

...

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Does it get better when you select View >  Preview on CPU?

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Explorer ,
Jul 12, 2022 Jul 12, 2022

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It does not.

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Please upload the file to Dropbox or the like and post a link.

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hi @Yeah No,

 

We're sorry for the trouble. We have already logged a bugged with the product team a couple of weeks ago, and they are currently investigating this issue.

 

Would you mind confirming if this is happening if you are doing it on a small size rectangle on a small artboard? On my end, this was happening if I applied to extrude and bevel on large size rectangle or scaled the small-sized rectangle.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

#Marking it correct to highlight only.

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Explorer ,
Jul 14, 2022 Jul 14, 2022

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Small or large artboard/rectangle produces the same results.  It is bugged and it really slows down Illustrator's performance to the point of it crashing.

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Thanks for sharing your observations. For me, it only happens on large artboards or large-size objects.

Anshul_Saini_0-1657852574969.png

 


I will forward your observation to the product team. It will surely help them with the investigation.

 

I would request you to please be patient and stay tuned for the updates.

 

Thanks & Regards,

Anshul Saini

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Explorer ,
Jul 15, 2022 Jul 15, 2022

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Thank you!

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