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Eyedropper tool cannot color groups

New Here ,
Nov 06, 2022 Nov 06, 2022

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Hi there!

 

The Eyedropper tool cannot color groups. That's pretty annoying. It worked before. The attached video shows this clearly. I classify this as a bug. Please correct as soon as possible. The price I pay monthly requires that. All best!

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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Can you show us how you have your group built as I can't replicate this issue..?

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Guide ,
Nov 07, 2022 Nov 07, 2022

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The Eyedropper tool CAN color groups. So I would suggest you don't have a regular group. Try Expand first.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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The Eyedropper tool CANNOT color groups. As you CAN see in the video. 

 

I turned a text into a vector object. Tried to color it, doesn’t work. Expanded the object. Tried to color it, doesn’t work. Ungrouped the object. Tried to color it, doesn’t work. 

 

This is an action I’m using for years, almost intuitively. Now it just doesn’t work.

 

 

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Guide ,
Nov 07, 2022 Nov 07, 2022

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I can assure you it does. I just did it!

One of your items may be corrupt.

Try resetting your prefs.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Telling me it does work and “it’s corrupt“ doesn’t help. Anyway… I'll guess I have to get used to have two more steps to finish the work.

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Guide ,
Nov 07, 2022 Nov 07, 2022

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I also said try resetting your prefs, but hey do what you want, I don't have your problem, I can recolor grouped items... I just did it again...

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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As @Ton Frederiks has said, are you able to share a file for us to inspect to see if we can see the same issue. Would be good to see if we can help resolve this for you.

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

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You may want to share an example .ai file.

CC filesharing, DropBox, Google, WeTransfer...

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