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The eyedroper icon doesn't show up and when I try to select the artwork I want to pick the colors from, it exits the recolor tool and selects the artwork as if I had the selection tool on...?
{Renamed by MOD}
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Are you selecting the art before entering recolor art?
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yes. That's the only way it shows up in the control panel right?
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Hi there,
Sorry to hear about your experience. There are few other users who have mentioned this issue. Are you using Esko plugins?
Please find more information on similar community discussion(https://community.adobe.com/t5/illustrator/eyedropper-tool-missing/m-p/11746449?page=2#M259193). Hope it helps.
Regards,
Ashutosh
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Hi Ashutosh,
I am not using an Esko plugin. I think the problem was with the most recent Illustrator update. I installed the previous update (25.0.1) and it all seems to work.
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Thank you for replying. Since you're not using Esko/Deskpack plugin on your machine, would you be able to provide some more information, like:
1. Version of OS.
2. Are you using any other third-party plugin?
2. Have you tried resetting preferences?
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
Additionally, please try suggestions given on this community post & let us know if it helps. Thanks!
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Resetting preferences worked for me.