Facing issue with Illustrator

[Anusha_Saha3764]

I have been using my Adobe Illustrator regularly.. And since the past 1 week or so, I was making one portfolio in which it consists of 12 artboards... On saving and trying to convert to PDF, when the pdf is opening in chrome, it's showing me continuously, "This is an Adobe® Illustrator® File that was saved without PDF Content. To Place or open this le in other applications, it should be re-saved from Adobe Illustrator with the "Create PDF Compatible File" option turned on. This option is in the Illustrator Native Format Options dialog box, which appears when saving an Adobe Illustrator le using the Save As command" I have everything I could so in order to convert and print the exact Pdf, it's not helping me.... Please I know that you don't know me, I got you from Adobe community in chrome... Please help me and connect with me..

[Anubhav M]

Hello @Anusha_Saha3764,

I am sorry to hear about your experience. Would you mind sharing a public link to a sample file after uploading it to Dropbox/Google Drive/etc. so we can check it on our end?

Looking forward to hearing from you.

Thanks,

Anubhav

[Anusha_Saha3764]

please see this:

https://drive.google.com/file/d/1RJ_4o1D8n3VjzhmgtyvlW3V0YrH_6rRD/view?usp=drive_link
https://drive.google.com/file/d/1xP6J1-uZsA_zLcXlmnozWp1VyquZPJl4/view?usp=drive_link

https://drive.google.com/file/d/1z92EnIN-4V_eLqNtRmye8sz97Z3Jf-CO/view?usp=drive_link

https://drive.google.com/file/d/16wtU4urW_bqAMJlm_j7sO5K36pXeytAp/view?usp=drive_link

please tell me

[Anubhav M]

Hello @Anusha_Saha3764,

It seems that I cannot access the files using the links you have shared. Would you mind resharing the files and making the link public so I can check it on my end?

Looking forward to hearing from you.

Thanks,

Anubhav

[Anusha_Saha3764]

https://drive.google.com/file/d/16wtU4urW_bqAMJlm_j7sO5K36pXeytAp/view?usp=drive_link

https://drive.google.com/file/d/16wtU4urW_bqAMJlm_j7sO5K36pXeytAp/view?usp=sharing

https://drive.google.com/file/d/1xP6J1-uZsA_zLcXlmnozWp1VyquZPJl4/view?usp=sharing

https://drive.google.com/file/d/1RJ_4o1D8n3VjzhmgtyvlW3V0YrH_6rRD/view?usp=sharing

now tell me

[Ton Frederiks]

The download gives indeed the message in Chrome, but when I open it in Illustrator and save it to my desktop, it works fine.

Where do you save your files?

[Anusha_Saha3764]

Can we talk in google meet,, as I am really not understanding your words...and I  think this would be easier for both of us...do let me know when you can join the meet...I am creating one and sending to you.... (link removed by moderator)

and yes I had saved these files in illustrator and opened in chrome

[Ton Frederiks]

There is not much to understand, your files give the message of the missing PDF part, resaving them works fine and adds the PDF part.

It could be that your file gets corrupted during saving, that's why I asked: where do you save them.

[Anusha_Saha3764]

Please tell me exactly what should I do now?

[Ton Frederiks]

Where do you save your files?

[Anusha_Saha3764]

I save my files in the local folder other than C drive

[Ton Frederiks]

I was just wondering if you saved them on a server, external hard disk or cloud sync folder. These can corrupt your files. I hope @Anubhav M can have a look.

[Anusha_Saha3764]

plssss helppp meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee  @Anubhav M 

[Anusha_Saha3764]

I have saved all these files in Onedrive

[Ton Frederiks]

Try saving on your desktop.

[Anubhav M]

Hello @Anusha_Saha3764,

Sorry for the delayed response. I hope Ton's suggestions helped resolve the problem. If not, kindly share a screen recording of your workflow and the problem (https://adobe.ly/3Totb1r), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

[Anusha_Saha3764]

after saving in desktop, should III open this chrome??

[Anubhav M]

Hello @Anusha_Saha3764,

After saving your document in the Desktop folder, open it in different web browsers/applications or on a different device (computer/mobile) to see if the problem persists. If it does, please share a screen recording of your entire workflow, including screenshots of the error message, so I can check it with the team.

Looking forward to hearing from you.

Thanks,

Anubhav

[Anusha_Saha3764]

plsssssssssss helppppppppppppppppppppppppppppppppppppppppppppppp meeeeeeeeeeeeeeeeeeee nowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

[Anusha_Saha3764]

why aint you helping me @Anubhav M

[Anusha_Saha3764]

I tried to do everything i could from  my end, pls help me now

[Anusha_Saha3764]

plsssss helppp me now....nothing is working.....see this