Fail to launch illustrator 23

[Lili26295730c9xc]

Hello - this pops up when I try to launch Illustrator and I cannot seem to find a fix. Would someone be able to help me?

Thanks!

[Monika Gause]

This is version 2023 ?

Can you please tell us your system specifications?

[Met1]

Did you try any of the recommendations on the pop-up?

[Anubhav M]

Hello @Lili26295730c9xc,

We understand that encountering technical issues can be frustrating. Would you mind trying to use the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to remove Illustrator and then reinstall using the Creative Cloud Desktop application to check if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav