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Faint Background Border from Photoshop to Illustrator

New Here ,
Oct 31, 2022 Oct 31, 2022

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Hello all! Photoshop for Dummies help here! I removed the background of an image, exported as a png, and placed it into Illustrator. When this image is printed on a copier a faint box shows around the image. 

Adobe help chat suggested my printer's drivers needed ungrading so that was done. The issue still remains.

 

Any tips? Thank you!

2F9CCE33-281E-4840-BA71-9A6AD3A96CB8.jpeg

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correct answers 1 Correct answer

Community Expert , Oct 31, 2022 Oct 31, 2022

Sounds like the Yucky Discolored Box Syndrome: https://creativepro.com/eliminating-ydb-yucky-discolored-box-syndrome/ 

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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<moved from using the community >

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Sounds like the Yucky Discolored Box Syndrome: https://creativepro.com/eliminating-ydb-yucky-discolored-box-syndrome/ 

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New Here ,
Oct 31, 2022 Oct 31, 2022

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Thank you!! My output settings differed a little, but tried a couple different options and it worked!! Appreciate you!

Jenna

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Glad you could solve it!

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