Faint Background Border from Photoshop to Illustrator

[jennas49816360]

Hello all! Photoshop for Dummies help here! I removed the background of an image, exported as a png, and placed it into Illustrator. When this image is printed on a copier a faint box shows around the image. 

Adobe help chat suggested my printer's drivers needed ungrading so that was done. The issue still remains.

Any tips? Thank you!

 

 

[kglad]

<moved from using the community >

[Monika Gause · Accepted solution]

Sounds like the Yucky Discolored Box Syndrome: https://creativepro.com/eliminating-ydb-yucky-discolored-box-syndrome/ 

[jennas49816360]

Thank you!! My output settings differed a little, but tried a couple different options and it worked!! Appreciate you!

Jenna

[Monika Gause]

Glad you could solve it!