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Fallo con la ultima Actualización

New Here ,
Apr 04, 2023 Apr 04, 2023

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Ayuda! con la ultima Actializacion empezo a fallar el programa, ahora no sirve ninguna herramienta, asi cierre y abra el programa sigue el fallo.

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Adobe
Mentor ,
Apr 04, 2023 Apr 04, 2023

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Not sure Translations by Microsoft® Translator is giving me the full picture.

Did you try logging out of Creative Cloud, restarting your computer, then logging back in to CC?

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Adobe Employee ,
Apr 05, 2023 Apr 05, 2023

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Hello @AndreaHdz,

 

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Met1 helped resolve the problem. If not, kindly open this help article (https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html), enter your error code, and try the solutions suggested to check if it helps.

 

If the issue persists, kindly share some more information, like the exact version of the OS, your device make/model, the error code received, and a screenshot of the error message so that we can suggest the appropriate solution for resolving the problem.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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