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#fff000 always changes in export

New Here ,
Dec 07, 2021 Dec 07, 2021

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Hello, can somebody help me with this problem: every time we export a file with #fff000, the color changes. No matter, if we export in jpg, png, and the color even changes, when we export the ai-file in Photoshop. Thank you very much in advance 🙂

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Bug , Import and export , Print and publish

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Adobe
Community Expert ,
Dec 07, 2021 Dec 07, 2021

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For jpeg I can imagine, it uses a lossy compression algorithm, but png should be correct as long as you use the same color profile in Illustrator and Photoshop.

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New Here ,
Dec 09, 2021 Dec 09, 2021

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unfortunately with png we still have the same problem. Is it possible that its a problem with this exact color? Some kind of bug from Adobe?

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Community Expert ,
Dec 09, 2021 Dec 09, 2021

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What are your color settings in Illustrator?

What are your color settings in Photoshop?

Exactly how do you export the image? Exactly how do you open it in Photoshop?

Can you show a screenshot of the artwork?

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Community Expert ,
Dec 09, 2021 Dec 09, 2021

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Png export from Illustrator is problematic because Illustrator does not embed a color profile.

Make sure your Illustrator Document Color Profile is the same as you assign in Photoshop.

The Document Color Profile can be found at the bottom of your window:

Doc profile.png

 

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