• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

File crashed and lost maximum data.

New Here ,
Dec 31, 2022 Dec 31, 2022

Copy link to clipboard

Copied

I have saved my file before and worked for 3 days. My Computer was shut down normally. Yesterday, my electricity was gone and the illustrator turns off. When the electricity back I open the file but that time it shows that some data was lost. But my whole work was lost except for an image. Can it be fixed? Please Help me.

TOPICS
Bug , Draw and design , Feature request , Import and export , Performance , Print and publish , Sync and storage , Tools , Type

Views

95

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 01, 2023 Jan 01, 2023

Copy link to clipboard

Copied

Not really. That's why you are supposed to save versions and multiple copies so you can go back and not lose all work if soemthing happens.

 

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 01, 2023 Jan 01, 2023

Copy link to clipboard

Copied

Is Time Machine running on your computer (or something similar for Windows)? In that case you could get one of those recent versions.

Looks like you don't have  a backup strategy. So take a moment and make that. Now. Get an additional disk to make backup copies of your files. Save regularly to that disk. Get software that regularly backs up your computer. Whatever works for your situation. Get the information and then set that in place.

 

As for your file: There's not a lot of hope, but maybe @Anshul_Saini can help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

LATEST

Hi @hazera1creation,

 

Thanks for reaching out. Would you mind sharing the Ai file download link here or via DM? I will try my best to recover it.

 

Also, would you mind confirming where this file was saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

 

Looking forward to your response.

 

Thanks,

Anshul Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines