File not opening

New Here ,
Mar 27, 2022 Mar 27, 2022

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Ive recently started using Illustrator and i'm facing an issue.

 

The files dont open!!

 

I have saved my files to the cloud and when I open, Illustrator and double click on the files I want to open, nothing happens. So I opened the files using Files>Open recent files.

 

Despite the above, 1 file is not opening. I dont know what to do. I have restarted my laptop and also reinstalled illustrator.

 

Please help ASAP as I need the files for important work!

Thanks,

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Sync and storage

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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Hi Karthik,

does it return any error messages?

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Adobe Community Professional ,
Apr 12, 2022 Apr 12, 2022

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Hi Karthik,

is there any news? Do you still need help?

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