File not opening

[Karthik_Khosla]

Ive recently started using Illustrator and i'm facing an issue.

The files dont open!!

I have saved my files to the cloud and when I open, Illustrator and double click on the files I want to open, nothing happens. So I opened the files using Files>Open recent files.

Despite the above, 1 file is not opening. I dont know what to do. I have restarted my laptop and also reinstalled illustrator.

Please help ASAP as I need the files for important work!

Thanks,

[gianvitulano]

Hi Karthik,

does it return any error messages?

[gianvitulano]

Hi Karthik,

is there any news? Do you still need help?