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File won’t save with text

New Here ,
Oct 28, 2022 Oct 28, 2022

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Hi guys, I have illustrator file which I’m having trouble saving. When I insert text the file won’t save saying there’s an unknown error. I’ve tried rasterising the text but that doesn’t seem to work either. This is on CS6.

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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Which file type are you trying to save?

Which system is it?

Where are you trying to save? If not on your local harddisk, try that. Don't save to a synchronized folder.

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New Here ,
Oct 28, 2022 Oct 28, 2022

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It's .ai on Mac and I'm saving over the original. I had only images and vectors when I initially saved the file, but when I try save after adding text I get the "an unknown error occcured" message. It's saved in my documents, and I have tried saving it as a different type, in a different place but still no luck 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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So it works when you save with a new name?

 

Can you try and uncheck "Save in background" in the preferences?

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