I'm running Windows 10 (64 bit) -1803 version on my Lenovo G500 laptop. It has AMD Radeon HD 8570 (2GB) graphics card, Intel integrated HD graphics 4000, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM. I don't play games on my laptop at all and do mostly graphics work that involve software like Adobe InDesign, Illustrator, PHotoshop, AutoCAD and SketchUp.
Earlier, I was running into freeze while installation of Adrenalin Edition 18.4.1 drivers. So I did a clean install of Windows and let the windows update install all the requisite drivers. It installed drivers for both AMD and Intel integrated graphics.
My windows are up to date. In order to further check for update my intel and AMD drivers, I updated these drivers through device manager of windows. Now, in order to force enable AMD graphics driver usage, I right clicked on my desktop wallpaper and clicked AMD radeon settings. I received the message that no AMD graphics drivers are installed.
Therefore, I used DDU (display driver uninstaller) in safe mode to uninstall AMD drivers. Then I rebooted windows in normal mode and installed Adrenalin Edition 18.2.1 . My laptop froze while installation of these drivers. I booted my laptop in safe mode, and did a system restore. Now I’m back to the situation where I’m getting the message “no AMD graphics drivers are installed”.
Is there any way to force Illustrator to use AMD radeon graphics instead of Intel integrated ones? I am unable to open my Radeon settings. Currently the GPU acceleration is using intel graphics as informed by the window that opens when I press the flying jet button.
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https://forums.adobe.com/people/Test+Screen+Name wrote
Illustrator is always going to talk to the GPU through the driver, it has no idea what the difference is between them. If you have, like the original poster, uninstalled those drivers or they don’t work it can’t happen.
Illustrator doesn't care about the difference between driver but it definitely affects us. AMD graphics card is much more capable of handling graphics than the intel integrated one.
Okay, here's new update about the events.
Okay, yesterday I installed Radeon driver 18.5.2 minimal edition using first express install settings. Before its installation I checked for windows update first and found that my windows were already up to date. My intel onboard graphicsThe installation of AMD driver froze as the white rectangle filled 3/4th of the portion. I waited for 30 minutes and forced shut down down my laptop. I started in safe mode and ran latest version of DDU (display driver uninstaller) and then started my laptop in normal mode and ran the 18.5.2 installation, with custom installation>AMD display driver checked only. My laptop froze again. Then I again started my laptop in safe mode, ran DDU, clean uninstalled AMD driver.Then I tried the following drivers downloaded from official AMD website one after the another. Adrenalin-Edition-17.12.2-Dec19.exe - faced same freeze issue. Rebooted, ran DDU to cleanly uninstall it. Then I installed radeon-crimson-15.12-win10-64bit.exe. I unchecked Vulkan and installed all of other components. It installed fine. However, unfortunately, after I started illustrator CC 2018 and checked whether it was detecting my AMD graphics card, it showed intel hd graphics instead (see screenshot attached).
Interestingly, Adobe Photoshop CC 2018 detects AMD graphics card (see screenshots attached).
My laptop suddenly changed its brightness all of a sudden while I was taking screenshots, and then I got the message that windows hardware settings had changed and I should reboot. I rebooted. Upon checking in the AMD settings I noticed that now I was running 17.1.1 version of the driver (see screenshot attached).
I started Illustrator to check but it was still showing intel graphics instead of AMD ones. What should I do now so that Adobe Illustrator uses AMD graphics instead of intel onboard ones?
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