Ghost box around drop shadow on digital printing

[dedine3]

Hi,

When printing on a digital printer, only on black, there is a ghost box around objects that have Drop Shadow effect.

Is there a way to get rid of it (without having to rasterize the file)?

Thanks in advance

[Kurt Gold]

Which version of Illustrator are you using. What printer? What print settings? What do you mean by "ghost box"? Can you take a photo and post it?

[dedine3]

                      Kurt Gold                    Mar 31, 2017 9:56 AM                                     (in response to Diane Minier)                     

Which version of Illustrator are you using. What printer? What print settings? What do you mean by "ghost box"? Can you take a photo and post it?

Here are more details.

I use Illustrator CC.

Document in RGB

Printer : HP color laserJet

It is difficult to see on a picture, so I made a "simulation" of the effect I see on paper. See attached document.

I add dot red line around the ghost box.

There is a box like that around every object that has drop shadow effect.

[Mike_Gondek · Accepted solution]

Why is your document RGB?

Set your document color mode to CMYK and try the suggestions I posted.

Another way to resolve this is to slid all the way to rasters. If you set your resolution high enough you will get the max quality of that printer.

[dedine3]

Hi,

With the "Custom Transparency Flattener Options" changed, it fixed the problem!

(RGB and CMYK).

Thank you!

[Mike_Gondek]

For my part you are welcome.

[Mike_Gondek]

Do you have spots?

or

[chuck.heather]

I had the same ghost box and none of these suggestions quite fixed it, but I found that when I increased the bounds of the shadow to 400% the box disappeared. (Effect - 3D Materials - Lighting - Shadow Bounds)