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Ghost Image in Illutrator when exporting selection

New Here ,
May 03, 2024 May 03, 2024

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I need help with AI:

I created an image some time ago, and since then, whenever I create a new AI article and try to export a selection along with the new image, the old image appears behind it. I've tried everything to find out where this darn image is hiding (yes, because it only shows up when AI generates the new article, whether in pdf or svg... I haven't tried generating others like png or jpeg, but I believe the same problem would occur).

The solutions I found were:

1. Save the article for screens as pdf or svg;

2. Edit the pdf file in Acrobat.

This doesn't seem very smart to me. I would like to know how to get rid of this 'ghost'.

PS: I'm attaching the image of a PDF article that I generated, with the 'ghost' behind it...

 

 

{Renamed by MOD}

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correct answers 1 Correct answer

Community Expert , May 04, 2024 May 04, 2024

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Adobe
Community Expert ,
May 04, 2024 May 04, 2024

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Looks like this bug:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48296216-unwant...

Try if editing the New Document Profile works.

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Adobe Employee ,
May 06, 2024 May 06, 2024

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Hi @Ciro26455664ya6u,

 

I understand your frustration with encountering ghost images when exporting selections in Adobe Illustrator. This issue has been reported to our product team, and a bug has been logged for investigation.

 

Rest assured, our team is actively working on resolving this issue. We'll reach out to you if we need any more information to help with the investigation.

 

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it. If you have any further questions or concerns, please feel free to let us know.

 

Best,

Anshul Saini

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