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1

Glyph preview is buggy

Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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When go to use the glyph palette on all fonts, the preview images are gychy. Sometimes, they show up but then quickly disappear (flicker), or mostly, not at all- just white boxes. Sometimes, you can see a faint bitmap-looking image- the glitch. I have never seen this before. Do you happen to know what is causing this?

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Adobe
Community Expert ,
Nov 24, 2023 Nov 24, 2023

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Does that happen on all fonts? 

Which system and version of Illustrator?

Which hardware? Does the graphic card meet the specifications? Does this also happen when you turn off the GPU acceleration?

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Community Beginner ,
Nov 24, 2023 Nov 24, 2023

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It happens with all of the fonts. I am using Illustrator Beta 25.3 . I am not sure about your other questions. I am on a an imac. I attached a screenshot of my specs

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Community Expert ,
Nov 25, 2023 Nov 25, 2023

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Does that happen in the released version as well?

In a beta you have to kind of expect things to happen. Beta 25.3 is not a current beta on top of that. I'm kind of surprised that it still works, because betas stop working after a period of time and you have to get the latest beta.

 

So if this happens in the released version or in the latest beta, then please report it as a bug at https://illustrator.uservoice.com 

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Community Expert ,
Nov 25, 2023 Nov 25, 2023

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Yeah, the current beta is version 28.2. Good grief.

I was going to ask what font was being used, but if the glitch is happening with all fonts then resetting AI preferences or doing a clean re-install would be in order.

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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This is also happening to me in Photoshop. Did reinstalling Illustrator fix your issue? Screen Shot 2023-12-07 at 12.48.02 PM.pngScreen Shot 2023-12-07 at 1.37.46 PM.png

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