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GOING INSANE ILLUSTRATOR CLOUD LIBRARY

New Here ,
Nov 12, 2022 Nov 12, 2022

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Why can't I access my cloud libraries? I am going mad, I am due end of semester work that I can't access. I have logged in and out, restarted, unistalled, everything. Please help!

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Bug , How to , Tools

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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New Here ,
Nov 13, 2022 Nov 13, 2022

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The weird thing is my library is fully viewable via photoshop, indesign, but not illusrator. Even in the creative cloud app it recognises me and my assetts. I just literally can not make anything appear in that grey space.

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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You can also try to export library assets from the Creative Cloud app > Files > Your libraries

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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Can you try and create a new user on your system with administrator privileges and use that one?

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