GPU issues in Adobe Illustrator

[esteban alfredom91503888]

I have problems with the Envy Quadro 5000 Rtx GPU, it does not detect it in Adobe Illustrator, does anyone know how to solve it?

[Anshul_Saini]

Hi @esteban alfredom91503888,

We are sorry for the trouble. Would you mind trying to install a couple of Nvidia Drivers one by one and check if your GPU gets detected or not in Illustrator?

NVIDIA DRIVER RELEASE 515

NVIDIA DRIVER RELEASE 495

If this doesn't help, please try the steps suggested in this community post.

Let us know how it goes. I will be looking forward to your response.

Thanks & Regards,

Anshul Saini

[esteban alfredom91503888 · Accepted solution]

Solved!

Just at the same time that Adobe Illustrator was giving problems with the GPU, the operating system asked me to install Windows Version 11, since I had installed version 10.

With the installation of Windows 11, the Adobe Illustrator problem is solved.

Thank you!

[Anshul_Saini]

Hi @esteban alfredom91503888,

I would like to know how things are going for you. Are you facing any GPU issues now or any other issues after updating to windows 11?

Please feel free to reach out if you have any issues or queries. We'd be happy to help.

Thanks & Regards,
Anshul Saini