Having an issue with Adobe CC wanting to continually uninstall Illustrator

New Here ,
Dec 13, 2021 Dec 13, 2021

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vaughne40770332_0-1639412315410.png

This will force itself open and ask me this question on repeat. I've gone through a full clean of adobe products, manually and using the tool, but this just keeps popping up. even if i select any of the options, it'll just keep popping up. is there anyway to resolve this?

I've moved my install location from the C drive to a larger driver on my computer which i assume is the issue, but it doesnt make sense that this would show up still. please help it's driving me crazy!

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Bug , Sync and storage

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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What win version are you running? Keep your apps & win system software on same drive, and remap that to letter C. That will give you themsot stable install now and in the future.

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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Adobe Employee ,
Dec 31, 2021 Dec 31, 2021

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Hi @vaughne40770332,

 

Sorry to hear about the trouble you are facing. In addition to @marliton & @MikeGondek suggestion, you may try uninstalling the Creative Cloud desktop app using this uninstaller and let us know how it goes.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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