Hebrew language problem with illustrator cs6

[joni1904]

Hello,

I bought a new PC with a new windows operating system, installed the Cs6 master collection and activated the new PC in adobe (deactivated the old computer).

All was fine except for this:

After a while I understood that I can't open any files that their filename is in Hebrew or if the file is inside a folder that has a Hebrew name.

I get an error saying "file can not be found".

It doesn't happen with other apps (InDesign cs6) and it doesn't happen with my Photoshop cc app that I got with a yearly plan.

Of course it didn't happen on my older PC and that is why I got so many files in Hebrew.

I contacted adobe support over the phone and got a new download link to install but it didn't help and the problem remain.

Can anyone help me with this please?

[kevin stohlmeyer]

Did you install the Hebrew language version of the apps?

[Test Screen Name]

As Adobe should have told you, CS6 support ended (typo corrected) many years ago. It won't be changed to support new systems. You are about 7 versions behind. 

[joni1904 · Accepted solution]

Thanks everyone.
The solution was eventually through windows 10.
In the system language I had to put hebrew as for the non unicode languages and then unthick the box that activate utf-8 (beta).
once I did this everything got back to normal.