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Help! Illustrator will not start

Participant ,
Dec 20, 2021 Dec 20, 2021

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I just did the update on Illustrator 2022.  I was using it before the update.  Now when I try to open it, it shows on Task Manager but the window doesn't open.   HELP!!!   I did try to open it in Administrator mode.  That didn't help.   Photoshop and Media Encoder were both updated as well. They work fine. 

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Participant ,
Dec 20, 2021 Dec 20, 2021

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I uninstalled, cleaned the registry, rebooted then reinstalled.  It fixed the problem. 

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Participant ,
Dec 26, 2021 Dec 26, 2021

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The blasted thing worked two times andnow it won't start again.  Help!

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Community Expert ,
Dec 27, 2021 Dec 27, 2021

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Hi,

 

Sorry to hear you are having trouble.

This link may help you:

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/crash-file-data-recovery.ug.ht...

 

Let us know how you get on?!

 

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