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Hi there,
I am new around here and am struggling to do something so super simple and I am not sure why in all honesty. I am trying to import and image that I have taken from my computer into illustrator however everytime I try to put it into the app a little pop up comes up saying that it can not be done and the file is unreadable (or something along them lines) I am not sure how I am ment to get my photos into this app and can't seem to find anything on google that is helping me.
I am also using a windows computer as well. If someone could please help me that would be really great and I would appericate it.
Thanks
Also remember NOBODY can open images in Illustrator. It doesn't do that. Place them.
It may be a Canon raw file (.CR2), in which case you need to convert it to something like a jpeg first before you can use it in Illustrator.
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What kind of image is this about?
What is the exact error?
What exactly are you doing? Opening that image or placing it in an AI file?
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Willing to bet it's a 16 bit phone image. Try opening in Photoshop and resave as a regular 8 bit image.
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Thanks for your assumptions which couldn't be more wrong!
This is a place to offer support and guidance I thought. Actually photo was captured on a Canon camera thank you.
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I think you are reading in some sort of put-down where, clearly, none was intended.
The support and guidance was that a 16 bit image would have to be re-saved at 8-bit in order to place it into Illustrator.
Since you gave no informtion about your image, and since phone images these days are often of reasonable quality, and are often incorporated into professioanl work, it was not unreasonabele to suggest that you might been using a phone image.
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It may be a Canon raw file (.CR2), in which case you need to convert it to something like a jpeg first before you can use it in Illustrator.
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Ok yes that makes sense. I'll give that a try. I'll need to figure out how to convert first haha. Thank you.
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I am trying to do a digital illustration
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Can you be more specific. Also, since you say into this app, are you talking about the desktop or ipad app?
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I am trying to do a digital illustration and I am doing it on my windows laptop
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Please don't paraphrase messages. Exact details are what we need. Maybe a screen shot.
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Also remember NOBODY can open images in Illustrator. It doesn't do that. Place them.
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Aaah ok thank you for that I didn't realize that I am just brand new to illustrator and I couldn't find anywhere to help me.
I am trying to do a digital illustration
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Why are you taking the image into Illy? What are you doing with it there? What are you saving/exporting as?
What file format does the "app" require? It's Tinder isn't it... ;-}
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I am actually wanting to do a digital illustration
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"This is a place to offer support and guidance I thought"
From what? "I'm wanting to do a digital illustration"
You only get out what you put in...
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My question has been answered! People on this site are actually so rude! If you have a question just ask it. Go and be a negative nancy somewhere else please.
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Thanks to the people who actually helped my question has now been answered! You all have a lovely day 😊
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Good to hear that your problem was solved. Don't hesitate to ask here again if you need help.