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HELP WTH ILLUSTRATOR

Community Beginner ,
Jun 29, 2024 Jun 29, 2024

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ANY ONE GET THIS ERROR CODE (25,700) WHEN TRYING TO OPEN 

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Adobe
Adobe Employee ,
Jun 30, 2024 Jun 30, 2024

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Hello @softball209e,

Sorry to hear about this experience. Would you mind sharing a few more details like: 

  1. Do you have a default printer set? If not, please set it as Adobe PDF and relaunch Illustrator to see if it works.
  2. Screenshot of the error.
  3. Does it generate any crash reports? If yes, please submit the crash report by following these steps: https://adobe.ly/3XGzccJ
  4. When did this start happening? Have any recent changes been made to your system? For example, any recent antivirus, system updates, or browser extensions installed.
  5. If you are using Windows, please share the Event Viewer Logs. Please refer to the screenshot below:

 

clipboard_image_0.pngexpand imageexpand image

 

Looking forward to your response.

Thanks,
Anubhav

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Community Beginner ,
Jun 30, 2024 Jun 30, 2024

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HOW IS AN ADOBE EMPLPYEE RESPONDING WIHEN YOU ARE ARNT AVAIABLE ON CHAT OR BY PHONE

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Community Expert ,
Jun 30, 2024 Jun 30, 2024

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Currently it's the weekend and Customer Care and this forum are different groups). Please do not shout. 

 

Did you try out the steps provided by Anubhav?

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