home screen is black and blank

New Here ,
Feb 19, 2022 Feb 19, 2022

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whenever I open both photoshop as well as illustrator, I get a blank home screen. I'm not able to see my previous work and I've updated the software, uninstalled and reinstalled it, so I'm not sure what to do

 

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Draw and design , How to , Performance , Tools , Type

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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Hi Jade,

could you attach a screenshot, please? Also, could you give us more information about your computer’s features? Thank you.

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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Hi Jade,

perhaps you disabled the option

Preferences > General >

[ ] Show Home Screen When No Documents Are Open

 

Regards,
Uwe Laubender

( ACP )

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