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How can i open it?

New Here ,
Feb 17, 2025 Feb 17, 2025

Screenshot 2025-02-18 081644.jpg

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Adobe
Community Expert ,
Feb 18, 2025 Feb 18, 2025

You could try and download a higher or lower version (whatever applicable)

Or share the file with Adobe as stated in the warning.

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Adobe Employee ,
Mar 10, 2025 Mar 10, 2025
LATEST

Hi @Nut_Nut7222

 

Sorry for the delayed response. I completely understand how frustrating it can be. I agree with the solutions Monika shared, and I hope they helped resolve the issue.

If you're still facing trouble, please feel free to send me the file via DM. I can check with the Product team to see if there's a way to recover it. Let’s try our best to get this sorted for you!

Looking forward to your response.


Regards,

Srishti

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