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How can I resolve this issue: FMCore?

New Here ,
Jun 11, 2015 Jun 11, 2015

I don't have suitcase but Adobe CC software, when launched, keeps coming up with message the fmcore application that is currently running is incompatible with the extensis plug in.

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correct answers 2 Correct answers

New Here , Oct 04, 2015 Oct 04, 2015

I'm not sure if this is still a problem for you, kimberlyh, but I resolved this issue today.

I had installed a trial version of Suitcase Fusion. I went to uninstall it after the trial expired but could not find the uninstaller, so I just dragged the application to the trash. Later, when I went to start Illustrator and Photoshop, I was getting the same pop-ups of:Screen Shot 2015-10-04 at 12.23.26 PM.png.

I did some looking around and found on a link to this troubleshoot Extensis' page on this forum thread.

It instructs to:

  1. Look for a hidde
...
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New Here , May 01, 2017 May 01, 2017

I know it's been a while, but I just had the same issue and what solved it for me was to:

#1.  delete the files in Macintosh HD / Incompatible Software / …

#2. uninstall Suitcase Fusion.fontvault

  • Navigate to: [Macintosh HD]/Users/[UserName]/Library/Extensis/Suitcase Fusion/ and move the Suitcase Fusion.fontvault to your Desktop.

        Note: In OSX 10.10 thru 10.12: You can access this menu by holding down the Option key and choose: Go > Library

then I went to Suitcase Fusion 7 - Extensis.com and re

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New Here ,
May 01, 2017 May 01, 2017

I know it's been a while, but I just had the same issue and what solved it for me was to:

#1.  delete the files in Macintosh HD / Incompatible Software / …

#2. uninstall Suitcase Fusion.fontvault

  • Navigate to: [Macintosh HD]/Users/[UserName]/Library/Extensis/Suitcase Fusion/ and move the Suitcase Fusion.fontvault to your Desktop.

        Note: In OSX 10.10 thru 10.12: You can access this menu by holding down the Option key and choose: Go > Library

then I went to Suitcase Fusion 7 - Extensis.com and reinstalled it the latest version

Problem solved!

Hope it helps someone in the future

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New Here ,
May 19, 2017 May 19, 2017

Thank you!

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Explorer ,
Jun 30, 2020 Jun 30, 2020

the solution above worked for me deleted the plugin file and it's seems like its working.

 

BUT can someone tell me - what is the universal type client - is this a mac app? as far as i understood this it has something to do with my fonts? but why i should use UTC or suitcase fusion?

 

BR Stipe

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New Here ,
Aug 01, 2020 Aug 01, 2020

Thank you for this.  It worked perfectly.

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New Here ,
Aug 01, 2020 Aug 01, 2020

Thank you for this.  It worked perfectly.

 

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New Here ,
Aug 16, 2022 Aug 16, 2022
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Thank you so much! I was going bananas trying to figure it out. What a giant pain that this happens just for running the trial version!!

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